FastPro is a Online Handyman Services Provider based in Dubai. It provides visa processing, documents clearing & other PRO services to their clients. Some of their services are Family Visa Processing, House Maid Visa Processing, Spouse Visa Processing, Travel Visa Processing, Tourist Visa Processing, Investor Visa processing, Emirates ID Processing, Document Clearing Services, Legal Translation Service, Attestation Service & others.
Team Liangtuang developed a comprehensive Online handyman services provider Software that would help to automate whole processes, centralize data, transparency and improve information access.
To build this complex, interactive solution where minute details needed to be emphasized, team Liangtuang followed a phase-wise approach. This development approach was expected to offer the following benefits:
To understand the pain points of the FastPro team, L Tech team conducted F2F discussions at the multi-level. A team of business analysts interviewed the FastPro team to understand how the system works for each level, what are their challenges, and what do they expect from a new, improved system. Moreover, team L Tech interacted with their ground staff to understand how certain processes (such as order receiving, document collection, tracking updates, Call/Chat with customers etc.) can be eased for them.
The requirement gathering was followed by documentation of how the existing challenges can be resolved. This included creating flow charts for working of every level, a comparative analysis on how the system flow can be simplified, creating designs (UI/UX), and architecture for the solution.
These designs were showcased to the Client for approval. Upon approval from the Client, a prototype (wireframes) was generated and again shared for approval.
Team L Tech adopted a modular approach to the development of a complex Online Recruitment System (ORS). The application was divided into three main modules and their sub-modules so that development and testing could be eased.
User registration, Profile creation, User Dashboard, Order details, track order, cancellation history, transections, category selection, documents uploading, location setup, date & time schedular, invoicing etc.
Manage customers, manage agents, category management, Services listing, Order Management system, direct emailing, content management, transections, Order Tracking.
FastPro was able to launch and market the product in a timely manner as Liangtuang Team ensured that the deliverables were provided on time while maintaining the utmost quality. FastPro delivered a scalable, high-performing online handyman service provider system. This system led to smoother documentation indexing & linking while saving 30% of the Fastpro team’s time with 0% system downtime and 2X increase in the overall productivity. It also helped in providing customized dashboards for better graphical representation. All the processes were made more user-friendly, while user management enhanced security. This Online Handyman Services Provider system will ensure business continuity with uninterrupted services.
